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Version: 2026.09

Download Istari software from the Customer Portal

Use the Istari Customer Portal to download release packages (agent installers, modules, utilities), pull container images and Helm charts, and view license details. Access is by invitation; use the sign-in URL Istari Digital provides for your organization.

Before you start​

  • You need a portal account and access to your organization. If you cannot sign in or do not see your organization, contact Istari Digital.
  • File downloads (installers and similar assets) require a JFrog service account for your organization. If downloads are unavailable, ask Istari Digital to confirm the service account is provisioned.
  • For Docker and Helm, you use the registry host istaridigital.jfrog.io with credentials supplied from the portal (see below).

Sign in​

Open the Istari Customer Portal in your browser (https://portal.istari.app) and sign in.

Browse releases (Assets)​

  1. The sidebar lists Releases and Assets. Assets are grouped by categories Docker & Helm, Istari agent, Integrations, and Utilities.
  2. Use Search assets or the release version shortcuts in the sidebar to narrow by month or version.
  3. Open an asset’s row to see variants (for example OS or architecture). Use Asset details (details drawer) for checksums, version fields, and download or pull actions.

Download installers (agent, modules, utilities)​

  1. Find the installer under the appropriate category.
  2. Open Asset details for the file you need.
  3. Choose Download and save the file.
    If the button is disabled or a message indicates no service account, contact Istari Digital.

Create tokens for automated downloads​

The portal issues two kinds of token, for two different jobs.

Organization access token (for the CLI)​

The Istari Digital CLI downloads agent and module packages through the portal, so it needs a token of its own.

  1. Open the profile menu at the bottom of the sidebar and choose Organization Access Tokens.
  2. Select Generate Token.
  3. Copy the token immediately — it is shown only once.
  4. Copy the Backend API URL shown on the same page. That is the address the CLI connects to, not the URL you browse the portal at.

Give both to the CLI with stari client setup-portal — see Connect the CLI to the Customer Portal.

JFrog registry token (for Docker, Helm, and Artifactory)​

Tools that pull directly from the registry authenticate as your organization's JFrog service account rather than as your portal login.

  1. Open the profile menu and choose JFrog Registry Tokens.
  2. Create a token.
  3. Copy the username (in the form demo-cpo-sa-366979170841938260) and the token, and store them somewhere safe. The token is not shown again; create a new one if you lose it.

Use that pair for:

  • ISTARI_ARTIFACTORY_USERNAME and ISTARI_ARTIFACTORY_PASSWORD when pulling the platform Helm chart — see Istari Platform Helm chart.
  • docker login or helm registry login against istaridigital.jfrog.io.

Pull Docker images or Helm charts​

  1. Under Docker & Helm, select a docker images or helm charts asset.
  2. Open Asset details for that asset.
  3. Select Generate ready-to-use commands. The portal creates a short-lived JFrog token and shows a login command (docker login or helm registry login) targeting istaridigital.jfrog.io, followed by the pull or install command. For credentials you intend to keep — on an agent host, or in a deployment pipeline — create a registry token instead, as described above.
  4. Copy the block immediately; the token is shown only once.
  5. Run the commands in your terminal in order.

Use the service account username displayed in the instructions as the registry user when you set environment variables such as ISTARI_ARTIFACTORY_USERNAME for Helm or Kubernetes secrets.

View license information​

  1. Open License Management in the sidebar (available when your account has access to license views for the selected organization).
  2. Review active licenses and copy license material as needed for your deployment.

If your license is expiring soon, contact Istari Digital to discuss renewal.

Documentation for the Istari Digital Platform is also linked from the portal sidebar (Documentation).