Reset Password

Recover access to your account when you have forgotten your password. You reset it from the sign-in screens.

1. Open your company's Istari Digital URL in your browser.
2. Enter your email address and click Next.
3. On the password screen, click Reset Password.
4. Check your inbox for a password-reset email from Istari Digital (check spam/junk if you don't see it). Click Reset Password in the email.
5. Enter and confirm your new password. It must include:
   • At least 15 characters
   • Uppercase and lowercase letters
   • At least one number
   • At least one special character
6. Click Next. A confirmation screen confirms your password has been reset.
7. You will be redirected to the sign-in screen.

Change your password while signed in

On some installations, Settings has a Password entry. There, if you are signed in and know your current password, you can change it from Password instead. See Change your password.