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Host Configuration

Overview​

The host machine for the Istari Digital Agent must be configured appropriately in order for the Istari Digital Agent to install and run properly.

Avoiding Downtime​

The Istari Digital Agent is intended to run continuously, so as to provide 24/7 service to users of the Istari Digital Platform. As such, the host machine should be configured to minimize sleeping, hibernation, and automated shutdowns and restarts. If the host machine shuts down or restarts the Istari Digital Agent will not be available again until the host machine is brought back online and the agent is restarted.

Windows​

Operating System Version​

The host machine should be running one of the following Windows versions:

  • Windows 10
  • Windows 11
  • Windows Server 2019
  • Windows Server 2022

Allow Installers​

If this exception is not set correctly, installing the agent from MSIs may fail with an error claiming that "The system administrator has set policies to prevent this installation."

Option 1​

Allow installers in Group Policy

Open Group Policy settings (search 'gpedit' in the Start menu) and navigate to Local Computer Policy > Computer Configuration > Administrative Templates > All Settings in the left-hand panel, then select Turn off Windows Installer in the list of policies in the center panel.

Set the policy to Enabled and the option Disable Windows Installer to Never.

Option 2​

Use Powershell's Unblock-File command to allow the specific installer file

Option 3​

Right-click the installation file -> Properties -> Check off the "Unblock" value in Security section.

Security section

RHEL​

Operating System Version​

The host machine should be running one of the following RHEL versions:

  • RHEL 9

Ubuntu​

The host machine should be running one of the following Ubuntu versions:

  • 22.04 LTS